Política de cookies
1. What are cookies?
Cookies are small text files that are stored on a user’s device when visiting a website. Their purpose is to ensure the proper functioning of the site, remember browsing preferences, and collect statistical information about its use.
Cookies do not store sensitive information and, by themselves, do not allow the direct identification of a natural person.
2. Data controller
The data controller for data collected via cookies is:
Naturanda Turismo Ambiental S.L.
Tax ID: B90054370
Address: Parque Rubén Darío 3, 9º A, 41010 Seville (Spain)
Corporate website: https://www.naturanda.com
Website: https://ticketsmadridpalace.com/
3. What types of cookies do we use?
Technical or necessary cookies
These are essential for the basic functioning of the website and enable features such as navigation, session management, site security, and cookie consent management.
These cookies do not require user consent.
Preference cookies
These allow the website to remember information in order to personalize the user experience, such as language or display settings.
Analytical cookies
We use analytical cookies to understand how users interact with the website and to improve our services.
We currently use:
- Google Analytics
- Google Tag Manager
Google Analytics collects anonymous statistical information about user navigation on the website.
Google Tag Manager is a tag management tool that allows the integration of external scripts and services. It does not install cookies by itself, but it may trigger tags that do.
These cookies will only be installed if the user explicitly accepts their use.
Third-party cookies
Some third-party services may install their own cookies to provide functionalities such as booking systems, security, or analytics.
4. Tools and services used
This website may use cookies associated with the following tools:
- Google Analytics
- Google Tag Manager
- Complianz GDPR/CCPA Cookie Consent
- Wordfence Security
- LiteSpeed Cache
- Polylang
- Turitop Booking System
The purpose, duration, and provider of each cookie can be consulted in the website’s cookie settings panel.
5. Legal basis for processing
The legal basis for the use of non-essential or analytical cookies is the user’s consent, given through the cookie banner.
Technical cookies are necessary for the operation of the website and are based on the legitimate interest of the data controller.
6. Consent management
Users may accept, reject, or configure cookie usage at any time through the website’s cookie settings panel.
They may also withdraw their consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
7. Disabling and deleting cookies
Users may allow, block, or delete cookies through their browser settings.
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
Disabling cookies may affect the proper functioning of the website
8. International data transfers
Some services used on this website, such as Google Analytics, may involve international data transfers outside the European Economic Area.
These transfers are carried out with appropriate safeguards in accordance with the General Data Protection Regulation (GDPR).
9. Updates to the cookie policy
Naturanda Turismo Ambiental S.L. may update this Cookie Policy to adapt it to legal, technical, or functional changes.
It is recommended to review this policy periodically.





